How to ask for help

Need help?

Do you need support with AzerothCore? No worries, we're happy to help you!

Whether you have trouble installing AzerothCore, or you want to ask how-to or generic help questions, we will help you.

We just want you to ask for support in the proper way. Please read this document before asking for any help.

FAQ & Common Errors

First of all, we recommend that you read the Frequently Asked Questions and the Common Errors to find the solution to your issue.

Why is the "proper way" so important?

If you ask a question directly in the chat, it can get easily lost and you might never be helped unless there is someone online at that specific moment that is able to help you.

If you put your question on StackOverflow it will stay there and someone can help you at any moment. You can also link your question in the chat to give it more visibility. Doesn't that make sense to you? Just keep reading.

Also, most of the questions asked by users are repetitive. So we need an efficient way to handle all the support requests. We use StackOverflow for support questions and GitHub for bug reports.

Sounds complicated? Not at all! Just keep reading.

Bug reports

A game feature (e.g. spell/quest/talent/etc..) doesn't work as it is supposed to?

Congratulations! You've just found a bug, please search among the existing issues. There is a good chance that someone else has already reported the same bug that you found, in such case we kindly ask to you to "confirm" it by leaving a comment.

Example:

If after searching for an existing issue report, you didn't find any, then you should open a new issue.

Other support requests

• Are you getting an error while installing AzerothCore?
• Is there something in the documentation that is not clear for you?
• Do you want to know how to do something specific with AzerothCore?
• Are you trying to do something like implementing a new feature, fixing a bug, etc...?
• Do you have questions about C++ or SQL code that is related with AzerothCore or other AC custom modules?

These kinds of questions are considered support questions and are handled via our Discord support forum.

Search among the existing questions

There is a good chance that your question could have already been asked by someone else, so please search for it before posting a new thread.

You can do this by searching for keywords or sorting by specific tags.

How to ask new questions

If you cannot find the answer to your issue you should open a new post.

Remember to:

• Add a descriptive title.

  • Bad example I got DB error pls help me.
  • Good example: After importing the SQL updates, I get the error "XXX"

• Choose one or multiple tags that fit your post.

• Be as descriptive as possible in your post to help others help you.

Share your knowledge!

If you have encountered an issue and managed to solve it yourself, post the solution to help others!